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How to get help if you’re a…

edsby support

Student

Ask your school or teacher for assistance with logging into or using Edsby. Schools manage students’ access to their Edsby systems.

edsby support

Parent

Contact the office at your child/children’s school for access to their Edsby system, or if you need changing or configuring your account. Schools and their district personnel set up and manage parent access to their Edsby systems.

edsby support

Teacher or administrator

Ask your school or district help desks or Edsby super-users for help with your specific, customized Edsby system
Post in any Edsby feedback or help group you may have on your Edsby system for answers from peers, and sometimes from Edsby support itself
Use the support “hotline” inside Edsby. Click the blue question mark at the bottom right of any Edsby page when logged in with a desktop browser.

Edsby support

Edsby site administrator

[email protected]
Use the support “hotline” inside Edsby. Click the blue question mark at the bottom right of any Edsby page when logged in with a desktop browser.
edsby support ticket management system

I use Edsby every day and find it suits my needs as teacher. It has everything in one: class lists, grades, parent communication, groups for student communication and more.
Claudia Davidson, Teacher / Kawartha Pine Ridge District School Board, 34,000 students and 3,450 staff on Edsby